Job Overview

We are looking for an inspiring Team Leader who is able to drive culture change – bringing partners and stakeholders with them – and successfully manage a team to empower families and achieve positive outcomes. Using your experience in managing or co-ordinating projects, you will be able to design and implement systems and procedures that enable the business plan to be delivered, funder, stakeholder and family requirements to be met. You will effectively and efficiently manage the daily operations of the programme, your team and financial resources to achieve the ambitions of the project. You will demonstrate innovative flair and a commitment to continuous improvement and be customer-led in your approach. You will be educated to degree level or equivalent and have had project management and budget management training, or be able to demonstrate equivalent and relevant experience.

Learning Links has been successful in securing funding from the Big Lottery Fund for an exciting new voluntary sector led partnership programme. ‘Families Moving Forward’ will improve outcomes for 5-10 year olds by providing a tailored package of support to families facing challenging circumstances.

‘Families Moving Forward’ is an earlier intervention programme designed to prevent escalation of issues and promote long term resilience by equipping families with the skills, confidence and motivation to set and achieve their own long term goals. During and beyond the four year programme, the partnership is seeking to achieve a culture within the City whereby service provision for families is driven by the needs of families.

To apply please click here.

• Provide the main reception service for the Isle of Wight office, both face-to-face and over the telephone, processing queries and dealing with customers politely, professionally and efficiently.
• Collate and input data into electronic databases and spreadsheets, with accuracy of an exceptional standard and within specified deadlines.
• Maintain accurate filing systems, ensuring confidentiality and security of records and data.
• Support Facilities operations as required (i.e. processing incoming/outgoing post, arranging visitor badges, sourcing tea/coffee supplies, etc)
• Provide generic administrative support to the Administration team as reasonably required.
• Attend meetings and participate in training and development, as required.
• The post holder may be required to work some unsocial hours in accordance with the needs of the post and/or the organisation.
• Undertake any other reasonable duties, as required, to meet the aims and objectives of the post or the organisation.
• Uphold, safeguard and promote the values, philosophy and culture of Learning Links (Southern) Ltd as referenced in Employee Handbooks, Memorandum and Articles and other organisational literature.

For more information about the vacancy and to apply for the role please click here.

• Provide the main reception service for the Portsmouth office, both face-to-face and over the telephone, processing queries and dealing with customers politely, professionally and efficiently.
• Collate and input data into electronic databases and spreadsheets, with accuracy of an exceptional standard and within specified deadlines.
• Maintain accurate filing systems, ensuring confidentiality and security of records and data.
• Support Facilities operations as required (i.e. processing incoming/outgoing post, arranging visitor badges, sourcing tea/coffee supplies, etc)
• Provide generic administrative support to the Administration team as reasonably required.
• Attend meetings and participate in training and development, as required.
• The post holder may be required to work some unsocial hours in accordance with the needs of the post and/or the organisation.
• Undertake any other reasonable duties, as required, to meet the aims and objectives of the post or the organisation.
• Uphold, safeguard and promote the values, philosophy and culture of Learning Links (Southern) Ltd as referenced in Employee Handbooks, Memorandum and Articles and other organisational literature.

To find out more about the role and apply for the vacancy please click here.

Launched in 2004, the Award recognises individuals who have encouraged others into enterprise by promoting enterprise skills and attitudes in others. Each year up to 10 individuals are given the Award.

Hammie said: “I am delighted to have my work recognised in this way. My own success is a result of the hard work and dedication of my amazing client group and the businesses they run.”

Hammie has devoted the last 20 years to supporting over 6,000 individuals in business start-up, and she has helped to establish over 800 new businesses. Her clients include the long-term unemployed, people with disabilities or long-term sickness, ex-offenders and women returners. Quite often these social groups find it difficult to secure employment and have substantial social and health issues to overcome. Hammie has helped them to deal with these issues and to choose self-employment through development of a range of specialist materials to support differing learning needs, often going the extra mile and making herself available out of hours. She has also created strong networks with local, regional and national organisations, charities and businesses to assist them.

In a recent enterprise project, Learning Links in partnership with Hammie achieved the highest partner record of 52% of participants into self employment. Learning Links’s CEO continues to deliver social enterprise training and mentoring and is a member of the local Social Enterprise Cluster group and the Hampshire Isle of Wight Social Enterprise Network.

This summer she will be continuing in her dedication to enterprise support by delivering a 2 day course programme called ‘Taste of Enterprise’ in partnership with local charity Learning Links. The course will run 5 times over the year. Hammie has worked in collaboration with Learning Links for many years during which she has delivered a range of self employment programmes.

Zoe Gray, CEO, Learning Links said: “I am thrilled that Hammie has been recognised nationally for her success in empowering individuals to create and sustain self employment opportunities. Learning Links has chosen to collaborate with Hammie for many years in creating enterprise success because she is so inspiring in raising enterprise ambition, and enabling success amongst individuals and groups whose potential is so often overlooked.”

Laurence Keynes, Enterprise Adviser, Newport Jobcentre Plus said : “Ms Tappenden recognises to create a successful entrepreneur you must take a holistic approach that will include addressing issues far beyond the proposed business. Through her wide range of contacts and knowledge, she will always seeks to not just advise and empower an individual to be more enterprising but will also network them with other start ups or established businesses to improve their chances of success.”

Hammie will be presented with the Queen’s Award and attend a reception at Buckingham Palace given by HM The Queen, in the Autumn.

For the last 25 years, Hammie has spent her spare time working aboard the Tall ships STS Lord Nelson & SV Tenacious with the Jubilee Sailing Trust sailing around the world. These are the only two tall ships in the world designed and built to enable people of all physical abilities to sail side-by-side as equals.

Hammie is a Project Manager, Freelance Business Trainer / Counsellor and Coach. Her company, In to Biz Ltd, provides innovative bespoke training & coaching solutions for projects run in the community. It specialises in working with groups and individuals to engage them in activities leading to self-employment, education, volunteering or finding a job. www.intobiz.co.uk

Family Moving Forward, is a new 4 year project in Portsmouth that will work with young children growing up in difficult family circumstances has been awarded £899,989 from the Big Lottery Fund.

Registered Charity Learning Links (Southern) Ltd is one of the latest groups to receive money from BIG’s Improving Futures programme, which will provide more joined-up and earlier support to families with multiple and complex problems.

BIG’s backing will see families whose eldest children are aged five to ten years old being offered tailored support from local voluntary sector organisations working in partnerships with public services.

For the ‘Families Moving Forward’ project, Learning Links will work in partnership with Portsmouth City Council,  Portsmouth CAB, Relate – Portsmouth & District , The E C Roberts Centre, Homestart Portsmouth, and YOU Trust.

The four-year project will provide a menu of flexible support to 260 families in Portsmouth. A dedicated key worker will work with families to identify and prioritise needs and will offer support, including out of hours, to help them address problems and work towards their own long term goals.

Services will include financial advice including debt and housing advice, behaviour change training to improve health, as well as family and individual counselling, parenting and childcare support, and services to address substance misuse and domestic violence. A range of information and advice will be provided to address training and employment progression, return to work preparation and training including basic skills. Volunteer opportunities will be developed within the project and across partner agencies.

Fiona Dempsie, Big Lottery Fund’s Head of the South East region, said: “Learning Links and its partners are focused firmly on improving the wellbeing and life chances of young children by supporting their families.

“Too many families in difficult circumstances still don’t know who to turn to for help with well-meaning agencies often acting in an uncoordinated way that doesn’t help resolve the problems families are facing. By mobilising all those who can help at a local level – not just big charities, also small ones, volunteers, peers and schools amongst others – in a coordinated way, Learning Links aims to pilot and explore the new ways of improving the lives of some of the most vulnerable children in Portsmouth.”

The Improving Futures programme will distribute up to £26 million in total and will see see some of the largest charities working together with some of the smallest community organisations and local public services to trial a range of family interventions.

If yes you can and for free*. The Level 1 Award in Customer Service (City and Guilds)  course is due to start between May 2012 – June 2012. To reserve your place contact us now and ask to reserve your place on the New Chances courses.

Course Title: Level 1 Award in Customer Service (City and Guilds)   
Cost: Free*
Location: Portsmouth (Portsea)
Eligibility:  You must be aged 19 – 24 and not in employment, education or training.

Overview
This is an accredited course designed to support learners to apply for employment in the Customer Service sector or other sectors that require Customer Service skills

What previous knowledge/experience/skills are required?
No previous knowledge or experience required but learners should have an interest in working within the Customer Service sector

Course Content

The learners will:-

• Know the principles of Customer Service
• Know how to communicate with customers
• Know how to provide good customer service
• Know how to deal with customer queries and complaints

 What materials will I need for the course?
The tutor will provide all materials.

What will I gain from the course?
The course will give learners the confidence and skills to work in the Customer Service sector and provide accreditation of transferable skills and knowledge in areas such as communication skills.

How do we assess your progress on the course?
The course is assessed through short answer questions and scenario-based tasks set by the awarding body, City and Guilds.

What extra study/practice we expect you to do outside the class
Learners will be required to do a minimum amount of work outside of the classroom including practical tasks and reading through their notes in preparation for the tests.

How long will the course take?
The course will be delivered over 30 hours. This will probably take the form of 5 hours a day over a 5 to 6 week period.

Progression
Learners will receive an entry and an exit information, advice and guidance session to support them in progressing either into further education or into employment.

Contact Us
For more information please contact us.

?

If yes you can and for free*.  The Certificate in Adult Numeracy Level 2
course is due to start between May 2012 – June 2012.
To reserve your place on the New Chances courses contact us now.

Course Title: Certificate in Adult Numeracy Level 2
Cost: Free*
Location: Portsmouth (Portsea) and Isle of Wight (Newport) – Courses will be run at both locations 
Eligibility:  You must be aged 19 – 24 and not in employment, education or training.

Overview
This course is suitable for those wishing to ‘brush-up’ their Numeracy and to obtain a Level 2 Adult Numeracy qualification*.  You will work with a qualified tutor within a relaxed and supportive group. 

What previous knowledge/experience/skills are required?
An initial assessment will be carried out at the first session and any learners who do not have the skills to work towards Level 1 (GCSE grades below C) will be referred to alternative appropriate provision. 

Course Content
Basic operations – addition, subtraction, division and multiplication

Fractions, decimals and percentages
Measurement
Handling data

All of the above are introduced using examples from everyday life such as shopping, D.I.Y.,gardening, cooking and travelling.

What materials will I need for the course?
The tutor will provide all materials.

What will I gain from the course?
Gain the skills to help you in your everyday life.  You will have opportunity to gain a City and Guilds Adult Numeracy qualification Level 1 or 2.

How do we assess your progress on the course?
You will be asked to undertake a short assessment at the beginning of the course to look at your numeracy needs. Your tutor will provide continued support.

What extra study/practice we expect you to do outside the class
The course will require a small amount of out-of-class work, where you will be able to practice your skills in your own time.

How long will the course take?
The course is delivered in two hour sessions. The number of sessions a customer needs to attend depends on the level of the qualification they are aiming for and their learning starting point.

Progression
Learners will receive an entry and an exit information, advice and guidance session to support them in progressing either into further education or into employment.

* This Skills for Life course is free only to those adults who do not have a GCSE Grade A-C English.

To reserve your place contact us now and ask to book on the New Chances courses.

 ?

If yes you can and for free*.  The course is due to start between May 2012 – June 2012.
To reserve your place the New Chances courses contact us.

Course Title: Certificate in Adult Numeracy Level 1
Cost: Free*
Location: Portsmouth (Portsea) and Isle of Wight (Newport) – Courses will be run at both locations 
Eligibility:  You must be aged 19 – 24 and not in employment, education or training.

Overview
This course is suitable for those wishing to ‘brush-up’ their Numeracy and to obtain a Level 1 or 2 Adult Numeracy qualification*.  You will work with a qualified tutor within a relaxed and supportive group. 

What previous knowledge/experience/skills are required?
An initial assessment will be carried out at the first session and any learners who do not have the skills to work towards Level 1 (GCSE grades below C) will be referred to alternative appropriate provision.

Course Content
Basic operations – addition, subtraction, division and multiplication
Fractions, decimals and percentages
Measurement
Handling data

All of the above are introduced using examples from everyday life such as shopping, D.I.Y.,gardening, cooking and travelling.

What materials will I need for the course?
The tutor will provide all materials.

What will I gain from the course?
Gain the skills to help you in your everyday life.  You will have opportunity to gain a City and Guilds Adult Numeracy qualification Level 1 or 2.

How do we assess your progress on the course?
You will be asked to undertake a short assessment at the beginning of the course to look at your numeracy needs. Your tutor will provide continued support.

What extra study/practice we expect you to do outside the class
The course will require a small amount of out-of-class work, where you will be able to practice your skills in your own time.

How long will the course take?
The course is delivered in two hour sessions. The number of sessions a customer needs to attend depends on the level of the qualification they are aiming for and their learning starting point.

Progression
Learners will receive an entry and an exit information, advice and guidance session to support them in progressing either into further education or into employment.

Contact Us
To reserve your place the New Chances courses contact us.

* This Skills for Life course is free only to those adults who do not have a GCSE Grade A-C English.

?

If yes you can and for free*.  The course is due to start between May 2012 – June 2012. To reserve your place on the New Chances courses contact us now.

Course Title: Certificate in Adult Literacy Level 2
Cost: Free*
Location: Portsmouth (Portsea) and Isle of Wight (Newport) – Courses will be run at both locations 
Eligibility:  You must be aged 19 – 24 and not in employment, education or training.

Overview
This course is suitable for those wishing to ‘brush-up’ their English and to obtain a Level 1 or 2 Adult Literacy qualification*.  You will work with a qualified tutor within a relaxed and supportive group. 

What previous knowledge/experience/skills are required?
An initial assessment will be carried out at the first session and any learners who do not have the skills to work towards Level 1 (GCSE grades below C) will be referred to alternative appropriate provision.

Course Content

• Planning your writing
• Reading for purpose
• How to improve your grammar, punctuation and spelling
• Engage in discussion

What materials will I need for the course?
The tutor will provide all materials.

What will I gain from the course?
Gain the skills to help you in your everyday life.  You will have opportunity to gain a City and Guilds Adult Literacy qualification Level 1 or 2 and to ‘brush up’ your English skills in speaking and listening, reading and writing.

How do we assess your progress on the course?
You will be asked to undertake a short assessment at the beginning of the course to look at your literacy needs.   Your tutor will provide continued support.

What extra study/practice we expect you to do outside the class
The course will require a small amount of out-of-class work, where you will be able to practice your skills in your own time.

How long will the course take?
This is a flexible learning course.

Progression
Learners will receive help to support them in progressing either into further education or into employment.

Contact Us
To reserve your place on the New Chances courses contact us now.

* This Skills for Life course is free only to adults who do not have a GCSE Grade A-C English.

If yes you can and for free*.  The Adult Literacy Level 1 course is due to start between May 2012 – June 2012.
To reserve your place on the New Chances courses contact us now.

Course Title: Certificate in Adult Literacy Level 1
Cost: Free*
Location: Portsmouth (Portsea) and Isle of Wight (Newport) – Courses will be run at both locations 
Eligibility:  You must be aged 19 – 24 and not in employment, education or training.

Overview

Skills for Life

Adult Literacy (Level 1 or 2)                                                           

Overview
This course is suitable for those wishing to ‘brush-up’ their English and to obtain a Level 1 or 2 Adult Literacy qualification*.  You will work with a qualified tutor within a relaxed and supportive group. 

What previous knowledge/experience/skills are required?
An initial assessment will be carried out at the first session and any learners who do not have the skills to work towards Level 1 (GCSE grades below C) will be referred to alternative appropriate provision. 

Course Content

• Planning your writing
• Reading for purpose
• How to improve your grammar, punctuation and spelling
• Engage in discussion

What materials will I need for the course?
The tutor will provide all materials.

What will I gain from the course?
Gain the skills to help you in your everyday life.  You will have opportunity to gain a City and Guilds Adult Literacy qualification Level 1 or 2 and to ‘brush up’ your English skills in speaking and listening, reading and writing.

How do we assess your progress on the course?
You will be asked to undertake a short assessment at the beginning of the course to look at your literacy needs.   Your tutor will provide continued support.

What extra study/practice we expect you to do outside the class?
The course will require a small amount of out-of-class work, where you will be able to practice your skills in your own time.

How long will the course take?
This is a flexible learning course.

Progression
Learners will receive help to support them in progressing either into further education or into employment.

Contact Us
To reserve your place on the New Chances courses contact us now.

* This Skills for Life course is free only to adults who do not have a GCSE Grade A-C English.